How Top Leaders Handle Setbacks and Criticism

Alan Mulally often counsels “Winners learn quickly how to get out of their own way.”

Alan Mulally, the retiring CEO of Ford, admits that when Boeing passed him over for the job, he was briefly devastated. But he quickly recovered because, he says, “a bad attitude simply erases everyone else’s memory of the incredible progress achieved.” He did not want to tarnish all “the great progress we had made” by becoming¬†that bitter guy. He chose..

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